The Westin Great Southern Columbus
Host/Hostess
Full Time • The Westin Great
Job Summary:
Assigns stations to servers, greets and seats guests, evenly distributing business among servers. Notifies servers of price changes. Handles guest complaints. Relays message to servers and bussers.
Responsibilities:
-Assigns stations to servers and bussers. Checks to see that stations are sufficiently supplied,
and that guests are properly taken care of.
-Greet guests as they enter dining area and seat them accordingly.
-Maintains a close working relationship with servers to encourage teamwork among the staff.
-Assist as a server or busser as needed.
-Adheres to all Health Department rules and regulations.
-Adhere to ZMC Hotels and Marriott Standards.
-Must perform any other required duties as requested by supervisor/manager to aid in better
operation of the hotel, restaurant, lounge, and service to the guests.
- All duties must be carried out in a safe manner.
- Be flexible and adaptable to the changes that will occur to your job
- Employee must treat everyone with dignity and respect.
-Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Qualifications:
- Highly organized.
- Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
- Strong Guest Service Skills
- Must have attention to detail and be customer service oriented.
- Ability to communicate satisfactorily with guests, management, and co-workers.
Benefits/Perks:
- Medical, Dental, Paid time off, 401(k) for full-time employees
- All employees get discounts on hotel’s outside of their hotel they work in
- Opportunities for bonuses
- $250 referral bonus for you and a referred associate
- PayActiv: access to your already earned wages before payday
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
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