The Westin Great Southern Columbus
Restaurant FOH Supervisor
Full Time • The Westin Great
Job Summary: Responsible for the daily operations of a restaurant to ensure smooth service, high-quality food, and exceptional guest experiences. This includes managing employee performance, coordinating front-of-house activities, and maintaining health and safety standards.
Responsibilities:
-Strategic supervision of all facets of daily restaurant operations, ensuring seamless coordination across departments and delivering exceptional guest experience.
-Provides proactive supervision and mentorship to team members, fostering a culture of accountability, teamwork, and continuous growth.
-Develops and implements efficient staff scheduling systems that optimize labor costs while maintaining peak performance and coverage.
- Resolves guest concerns with professionalism and empathy, transforming potential challenges into opportunities for brand loyalty.
- Champions rigorous quality assurance standards in food preparation, presentation, and service to uphold brand reputation.
- Monitors inventory levels and initiates cost-effective ordering strategies that minimize waste and meet operational demands.
-Holds active certification in CPR and basic first aid, maintaining readiness to respond swiftly to medical emergencies on-site.
- Trains staff on resource-conscious behaviors and best practices for waste prevention, fostering accountability across departments.
--Perform any other required duties as requested by the F & B Director to aid in better operation of the hotel and service to guests.
-Keep confidential the business functions of the company including, but not limited to, financial status, guest information, employee issues, etc.
Necessary Skills:
-Communicate effectively by writing, phone, and personal meeting situations.
-Able to work a flexible schedule.
-Be organized, be honest and work well with others.
-Have good cash handling skills.
-Have a good working knowledge of bookkeeping/accounting procedures.
Physical Requirements:
-Must have eyesight enabling vision both near and far.
-Must have finger dexterity to type, write, and work on a computer.
-Must speak in a clear, understandable voice, hear at a basic level, and understand English.
-Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds.
-Must be able to stand on your feet for long periods of time.
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
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