Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We are currently looking for a part time Guest Service Agent. Guest Service Agent job duties include checking guests in/out, taking care of guest requests and also answering questions regarding what to do and where to eat in the area.
We do offer a flexible work schedule. Position available is part time including weekends and holidays.

Responsibilities:

Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
.Assist guests with questions what the area offers in regards to things to do and where to eat

Qualifications:

Highly organized.
Must possess a thorough knowledge of guest service and satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.
Be available to work a varied schedule including weekends and holidays

Benefits/Perks:

Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company

Compensation: $14.00 per hour

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