Vice President of Operations, Midwest Region
The Vice President of Operations is responsible for upholding the values of our organization while leading total business operations to deliver outstanding results as measured by KPIs. Duties include consulting with senior leadership to determine business goals and initiatives, visiting with General Managers to align on company and brand needs, and reviewing operational results to collaborate on strategic direction to further the organization’s success. As a key leader within the organization, a Vice President of Operations is tasked with overseeing eight to 12 hotels of various brand families within three to five states. This requires having extensive knowledge of the hotel industry, finances and employee relations while understanding and striving to meet ZMC Hotels strategic goals by;
- Hiring, developing and retaining General Managers as business leaders
- Providing strategic oversight and measurement against KPIs in culinary, restaurant and banquet operations to deliver outstanding food and beverage
- Budgeting by hotel for a geographical region, including monitoring and controlling costs
- Working closely with Human Resources to support culture and protocols
- Guiding, directing and evaluating the work of General Managers
- Collaboratively creating and implementing annual strategic plans
- Leveraging sales and revenue management to improve ranking in the competitive field
- Asset preservation, including tackling unforeseen issues and troubleshooting challenges
- Representing the company for external and internal events
- Monitoring the competitive landscape and attending industry events to stay abreast of new initiatives
- Identifying, training and developing department heads within each hotel for future growth and promotion within
ZMC Hotels, LLC
ZMC Hotels has a storied history extending for more than forty years in the hospitality business. Our management team includes deep experience in hotel operations, marketing, sales, revenue management, human resources, risk management, information technology, facilities and construction management, and purchasing. These skill sets are fortified by the added expertise of Hall Equities Group in accounting and treasury management, audit, capital markets, and project development. ZMC is growing to 43 hotels across 15 states.
Flexible work from home options available.
ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience.
ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you’re an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there’s a great career ahead of you at ZMC Hotels!
